Most used systems for knowledge management

The graph below was created using Google’s graph tools.

This graph identifies 11 of the most frequently used tools to manage information (knowledge) in 141 law firms and corporate law departments.  This identification is found in a survey of these organizations conducted by the International Legal Technology Association.  All survey results can be found in the report titled “Knowledge Management: Bridging People, Information and Processes”.   This report can be accessed by clicking here.

The respondents were asked to identify which of 25 “knowledge management” tools were being used in their organizations.  The 11 tools getting the most responses are shown on the graph.  The numbers shown represent a ranking of the tools used based on a tool's responses divided by the total responses for all 11 tools.

Although the survey was conducted on a specific business function (law firms and corporate law offices), the results likely reflect the preferred knowledge (information) management tools many organizations would choose (need) where knowledge management is a high priority.